Tech Mahindra Walkin Drive 2025: Customer Support Blended Process in Noida

Introduction: Tech Mahindra Walkin Drive 2025

The Tech Mahindra Walkin Drive 2025 offers a significant opportunity for candidates seeking Customer Support roles in Noida. Scheduled from July 7 to July 11, 2025, this recruitment drive targets freshers and experienced candidates with 0–4 years of experience for Customer Support Associate positions in the Blended Process at Tech Mahindra’s Noida office. As a leading IT and BPO company, Tech Mahindra provides a dynamic work environment for job seekers aiming for private-sector roles with growth potential. Candidates with a 12th pass or any graduate degree and excellent communication skills can attend the walk-in interviews at the specified Noida venue. This article details the Tech Mahindra Recruitment 2025, covering eligibility, application process, job role, salary, and preparation strategies for Customer Support positions.

1. Tech Mahindra Walkin Drive 2025: Job Details

The Tech Mahindra Walkin Drive 2025 is hiring for Customer Support Associate roles in the Blended Process (voice and non-voice) at its Noida office. The drive is scheduled from July 7 to July 11, 2025, from 10:00 AM to 3:30 PM at Tech Mahindra, A6, Sector 64, Near Sahara Chowk, Noida, Uttar Pradesh – 201301 (Nearest Metro: Noida Sector 62, Blue Line). Over 200 openings are available, offering a work-from-office model with a 5-day workweek and rotational shifts. This recruitment is ideal for candidates seeking immediate joining opportunities in a reputed BPO environment with Tech Mahindra.

2. Tech Mahindra Walkin Drive 2025: Eligibility Criteria

To participate in the Tech Mahindra Walkin Drive 2025, candidates must meet the following criteria:

A. Educational Qualification:

• Minimum 12th pass or any graduate degree (e.g., B.A., B.Com, B.Sc., B.Tech) from a recognized board or university.
• Undergraduates with strong communication skills are also eligible.
• Certifications in customer service or BPO operations are advantageous but not mandatory.

B. Experience:

• Freshers and candidates with 0–4 years of experience in BPO, customer support, or call center roles are eligible.
• Prior experience in voice/non-voice processes is preferred but not required.

C. Skills:

• Excellent verbal and written communication skills in English; knowledge of Hindi or regional languages is a plus.
• Strong problem-solving, active listening, and customer-centric skills.
• Basic computer proficiency and decent typing speed for handling chats and emails.

D. Age Limit (as of July 1, 2025):

• Minimum 18 years; no upper age limit specified.
• Age relaxation as per government norms for SC/ST/OBC/PwD candidates.

E. Other Requirements:

• Willingness to work in rotational shifts, including weekends and holidays.
• Immediate joiners are preferred for the Customer Support Blended Process.

3. Tech Mahindra Walkin Drive 2025: Application Process

The Tech Mahindra Walkin Drive 2025 requires candidates to attend interviews directly at the Noida venue. Follow these steps:

1. Pre-Registration (Optional):

• Check careers.techmahindra.comcareers.techmahindra.com or job portals like freshersvoice.com or capage.in for pre-registration links.
• Candidates can send their CV via WhatsApp to the contact number (e.g., Ravinder Kumar: 8595052892) for confirmation.

1. Documents Required:

• Updated resume highlighting communication skills and experience (if any).
• Two to three passport-size photographs.
• Educational certificates (10th, 12th, graduation mark sheets).
• ID proof (Aadhaar, PAN, Voter ID).
• Experience certificates (if applicable).

1. Walk-in Interview:

• Attend the venue at Tech Mahindra, A6, Sector 64, Noida, between 10:00 AM and 3:30 PM from July 7–11, 2025.
• Register on-site and undergo a screening round to assess communication and basic skills.

1. Interview Process:

• Screening Round: Evaluates communication and customer service aptitude.
• Main Interview: Assesses problem-solving, customer handling, and role fit.
• HR Discussion: Covers salary, shift details, and joining formalities.

Tips:

• Dress in formal attire and arrive early.
• Carry multiple resume copies and ensure all documents are organized.
• Check job portals or careers.techmahindra.com for any updates on venue or schedule.

4. Tech Mahindra Walkin Drive 2025: Job Role and Responsibilities

As a Customer Support Associate in the Blended Process, candidates will:

• Handle inbound and outbound calls, emails, and chats to resolve customer queries and complaints.
• Provide accurate information about products, services, and company policies.
• Address customer issues with empathy to ensure high satisfaction levels.
• Maintain detailed records of customer interactions and transactions.
• Process orders, refunds, and account-related requests efficiently.
• Collaborate with the team to meet service quality standards.

Work Environment:

• Work-from-office model in Noida with a 5-day workweek and rotational offs.
• Cab facility provided for odd-hour shifts, ensuring convenience.

5. Tech Mahindra Walkin Drive 2025: Salary and Benefits

Salary Structure:

• Salary Range: Rs. 1.75–2.5 LPA, depending on experience and skills.
• In-Hand Salary: Rs. 12,000–18,000 per month after deductions.
• Incentives: Performance-based bonuses for achieving targets.

Benefits:

• Cab facility for pick-up and drop within transport radius.
• Comprehensive training and onboarding programs.
• Career growth opportunities in BPO or IT services.
• Supportive work culture with focus on innovation and customer satisfaction.
• Additional perks like health benefits and paid leaves.

6. Tech Mahindra Walkin Drive 2025: Preparation Tips

To succeed in the Tech Mahindra Walkin Drive 2025, follow these preparation strategies:

A. Communication Skills:

• Practice clear and fluent English speaking for customer interactions.
• Prepare for common customer service scenarios, such as handling complaints or explaining services.

B. Interview Preparation:

• Be ready to answer questions on communication, problem-solving, and past experiences.
• Example Questions: “How do you handle an irate customer?” or “Why choose a BPO career?”

C. Mock Interviews:

• Use platforms like Testbook or Adda247 to practice mock interviews.
• Focus on confidence, clarity, and customer-centric responses.

D. General Awareness:

• Research Tech Mahindra’s services (IT, BPO, digital transformation).
• Stay updated on customer service trends via business magazines or The Hindu.

E. Technical Skills:

• Brush up on basic computer operations and typing speed for non-voice tasks.
• Familiarize yourself with CRM tools if you have prior experience.

F. Resources:

• Books: “English for Competitive Exams” by S.P. Bakshi, “Customer Service Skills” by Robert Lucas.
• Apps: Testbook, Gradeup, Bankers Adda for interview prep.
• YouTube: Unacademy, CareerRide for BPO interview tips.

7. Tech Mahindra Walkin vs Other BPO Drives

Compared to Wipro or HCLTech BPO drives:

• Eligibility: Tech Mahindra accepts 12th pass and undergraduates, unlike some drives requiring graduates.
• Process: Focuses on blended (voice/non-voice) roles, offering flexibility.
• Competition: Moderate due to over 200 openings, making it accessible for freshers.

This drive is ideal for candidates seeking immediate joining in a reputed BPO environment.

8. Expected Interview Questions

• Communication: “How do you ensure clear communication with customers?”
• Problem-Solving: “How would you handle a customer who is not satisfied with the service?”
• Experience: “Describe a situation where you resolved a customer issue effectively.”
• Motivation: “Why do you want to join Tech Mahindra?”
• Flexibility: “Are you comfortable with rotational shifts?”

9. Common Mistakes to Avoid

• Poor Communication: Practice fluent English to avoid errors during interviews.
• Lack of Preparation: Research Tech Mahindra’s BPO services and customer support roles.
• Incomplete Documents: Carry all required certificates and resume copies.
• Arriving Late: Reach the venue early to make a good impression.
• Neglecting Customer Focus: Emphasize empathy and problem-solving in interviews.

10. Walk-in Day Tips

• Arrive at Tech Mahindra, A6, Sector 64, Noida, by 10:00 AM.
• Carry all documents in a folder for easy access.
• Dress in formal attire and maintain a positive attitude.
• Speak confidently and focus on customer service skills during interviews.
• Clarify doubts about shifts, salary, or joining during the HR round.

11. Why Tech Mahindra Walkin Drive 2025?

• Eligibility: Open to 12th pass, undergraduates, and graduates.
• Immediate Joining: Quick hiring process for Customer Support roles.
• Salary: Competitive pay (Rs. 1.75–2.5 LPA) with incentives.
• Growth: Training and career advancement opportunities in BPO services.
• Work Environment: Supportive culture with cab facility for rotational shifts.

12. FAQs

Q1. When is the Tech Mahindra Walkin Drive 2025 in Noida?

• July 7–11, 2025, from 10:00 AM to 3:30 PM.

Q2. Who can apply for Tech Mahindra Customer Support Jobs?

• 12th pass or graduates with 0–4 years’ experience.

Q3. What is the salary for Customer Support Associate in Noida?

• Rs. 1.75–2.5 LPA, with performance-based incentives.

Q4. What is the work mode for Tech Mahindra Jobs 2025?

• Work from Office in Noida with rotational shifts.

Q5. How to prepare for Tech Mahindra Walkin 2025?

• Focus on communication, customer service skills, and mock interviews.

13. Conclusion

The Tech Mahindra Walkin Drive 2025 for Customer Support Blended Process in Noida offers over 200 vacancies for freshers and experienced candidates. Scheduled from July 7–11, 2025, at Tech Mahindra, Sector 64, Noida, this drive is a prime opportunity to join a global IT and BPO leader. Candidates must prepare communication skills, customer service aptitude, and carry required documents to excel in interviews. Visit careers.techmahindra.com or job portals for updates and walk in with confidence to secure a rewarding career in Customer Support roles with Tech Mahindra!

Important Links:

• Official Website: careers.techmahindra.com
• Job Portals: freshersvoice.com, capage.in, foundthejob.com
• Contact: Ravinder Kumar (8595052892) for CV submission